Archive for May, 2007

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The next big thing isn’t here, but it may be very, very close

Sunday, May 27th, 2007

I've had no luck getting journalists and B2B publishers interested in creating widgets . via Paulconley

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City Mayors Under Gun on Global Warming

Saturday, May 26th, 2007

"This is more important than any issue that EPA's going to have to face"

Bold new initiatives against global warming have come out of major cities around the world over the past few weeks _ with the notable exception of Washington.

Meeting in New York this month, dozens of big-city mayors from six continents competed to present the most ambitious plan for reducing emissions of carbon dioxide and other gases that cause global warming.

New York Mayor Michael Bloomberg touted his new 127-point plan to cut Gotham's emissions 30 percent by 2030. Los Angeles Mayor Antonio Villaraigosa committed to reducing his city's carbon emissions 35 percent by 2030. Toronto's David Miller announced that he had signed his city up for Zerofootprint, a carbon calculator and social networking Web site that helps individuals reduce their greenhouse gas production, to help Canada's largest city meet its goal of reducing greenhouse gas emissions by 6 percent in five years and 80 percent by mid-century. Read more



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CBS to Slip Clips Into Blogs

Saturday, May 26th, 2007

"Today, we are taking the CBS Audience Network directly to the user"

By Todd Spangler -- Multichannel News, 5/24/2007 4:40:00 PM CBS announced deals with 13 community Web sites and social-networking application providers with the aim of letting individual Internet users ... via Multichannel News

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Ruckus Network rakes in $10M

Saturday, May 26th, 2007

"From an operating perspective, it's always good to have fuel in the tank"

Ruckus Network Inc. , which offers a digital entertainment network specifically for college students, said Thursday it has closed a $10 million round of financing. via Washington Business Journal

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All About Tags

Saturday, May 26th, 2007

We have had FAR too much fun this week tagging each other, so I hope you enjoy it at least half as much as we have. via Megite Technology News

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Facebook API Unilaterally Opts Users Into New Services

Saturday, May 26th, 2007

"Facebook hasn't told people they are now being exposed to third party applications"

Popular social networking site Facebook announced, to great fanfair , a system that lets developers build new applications using Facebook user profile data, but one privacy advocate charges that the site failed ... via Wired News

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Vivendi Plans Multimedia Website For Mobile

Friday, May 25th, 2007

James Quintana Pearce - Fri 25 May 2007 02:00 AM PST Vivendi plans to launch a multimedia website which will offer music, video, film and games content both from Vivendi and partners, reports Forbes quoting ... via MocoNews.net

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Travelling alone? Meet like-minded folks, whatever that means to you

Friday, May 25th, 2007

"We believe that the world will be a better place when everyone has access to a people-powered local Meetup Group"

Travelling alone? That doesn't have to mean utter solitude. There are many ways to find like-minded folks for G-rated get-togethers, no matter what your shared interest. via Slam Sports

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Bebo and “Lonelygirl15″ creators launch UK version

Friday, May 25th, 2007

"It combined the best elements of traditional story telling along with the technological innovations of the Web"

By Kate Holton and Matt Cowan

LONDON (Reuters) - The creators of the online phenomenon "Lonelygirl15" have joined forces with social networking site Bebo to create a British spin-off story that will use brands to help define the characters.

The organizers say the project will give advertisers the chance to pitch their products such as clothing or mobile phones at a younger audience who have moved in recent years from traditional media to the Internet.

The star of the show, to be called Kate Modern, will post a series of videos and have a profile on the Bebo site, allowing members to interact with her and fellow fictional characters. Read more

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Mom on MySpace when toddler drowns

Friday, May 25th, 2007

"The mother had essentially left the 19-month-old victim, Nickolas, and his 2-year-old brother in the bath tub alone for several minutes while she sat at her computer at the other end of the house"

A 22-year-old woman was arrested in the negligent bathtub death of her 19-month-old son while she was on the social network MySpace, according to police. via Knoxville News Sentinel

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Bills Add E-Mail to Sex Offender Lists

Friday, May 25th, 2007

"Megan's Law is based on keeping track of where sex offenders reside. So it makes sense to track their location in cyberspace"

Connecticut and at least a dozen other states are considering whether to require convicted sex offenders to register their e-mail addresses as part of efforts to combat online sexual predators.

Three states _ Virginia, Arizona and Kentucky _ already require sex offenders to provide law enforcement with their e-mail addresses, as well as their home addresses.

The bills have support from the popular social networking site MySpace.com, which has been under increasing pressure to ferret out convicted child molesters and stop them from creating online profiles. Read more

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Online Marketing Strategies: Ten Ways To Promote Your Business With Social Media

Friday, May 25th, 2007

Online marketing tools are a dime a dozen, but the most effective among them build links not out of persuasion, but rather the passion of your potential customers. Social media marketing is changing the rules of the game - here's how you can get involved.

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Photo credit: Marc Dietrich

The first incarnation of the world wide web was defined by static websites, banner advertising and a one-way, top-down approach to delivering information. Web 2.0, on the other hand, is every bit about opening up the conversation and blurring the line between producer and audience.

Whether you look at the huge success of online video sharing sites such as YouTube, user-generated news destinations like Digg, or social networking services as typified by MySpace, the new web is all about social media. Media made by the people, for the people, and in a constant dialogue with the people.

To effectively promote your business, organization or publication in this brave new world it isn't enough to fall back on the tried and tested marketing methods of Media 1.0. The new breed of marketing engages with potential customers on their own terms, rather than trying to blanket bomb them into submission.

In this guide to the landscape, I take you through ten ways you can leverage social media marketing to promote your business and build a loyal customer-base. I look at:

  • Viral media - how sharing your pictures, videos and audio can work to your benefit
  • Community - the importance of both joining and building communities in the world of social media
  • Following your trail - why its important to know what's being said about you, and how to turn it to your advantage
  • Optimizing your content - a few simple tips on how you can make your content easy to share and spread the word about
  • Becoming an expert - how building up expertise in social media circles will further your cause
  • Aggregating information - how becoming a useful information resource will draw people to your online destination
  • Engaging with your customers - how stepping down from your ivory tower can have a positive impact on your marketing
  • Breaking news - why you should be on top of the latest news in your niche area, and how this will help you build a loyal following
  • Building identity - why it's importance to establish your identity in a number of high-traffic destinations
  • Arranging events - how you can create one-off situations that bring potential customers into direct contact with you and one another

Here are the details:



Social Media Marketing

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Photo credit: Marc Dietrich

So what exactly are social media, and why have they become so important to marketing? It isn't that traditional PR and marketing are dead in the water, so much as the fact that new and evolving audiences can be reached in a number of exciting new ways, without necessarily having to lay down a single cent.

Wikipedia defines social media marketing as:

''Social Media Marketing (SMM) combines the goals of internet marketing with social media sites such as Digg, Flickr, MySpace, YouTube and many others. The SMM goals will be different for every business or organization, however most will involve some form of viral marketing to build idea or brand awareness, increase visibility, and possibly sell a product or service. SMM may also include online reputation management.

Most online communities don’t welcome traditional direct or hard sell techniques so an effective SMM campaign will require more finesse to execute properly. SMM campaigns must be targeted to the community you want to reach with a message that appeals to them. Some common ways of achieving this are with authoritative information, entertainment, humor or controversy.''

Social media is a broad term, then, encompassing the full range of ways that people can share their thoughts, information and data across the web. And because people are the center of these media, rather than on the periphery, there is a natural distrust of traditional marketing tactics within them. If you want to succeed in social media marketing there is no short cut, no easy way out - you are going to need to engage with your customers directly.

Here's how:




Viral Media

viralmedia.jpg
Photo credit: Carsten Reisinger

Viral marketing doesn't involve using germ warfare on your prospects, but rather tapping into the organic process of strong ideas or content being replicated over and over. In other words - if you create media that people enjoy or find useful in some way, they are likely to pass it along and spread the word about it. If that media happens to be linked back to your web presence in some way, the results are of course a new influx of potential customers.

The two most important things about viral media content are:

  • Making sure your content has niche appeal - you can't please all the people all the time, but posting a video or photo of your family Christmas dinner is unlikely to be of interest to anyone that wasn't there. The best viral content is compact, funny, controversial, sexy or just plain useful
  • Making sure it's easy to share - don't upload your photos or videos to some obscure website, go straight for Flickr and YouTube and tap into an audience of millions


The most important thing to remember is not to make your content look like a tacky commercial. Nobody will want to spread that around. Be subtle in your branding, get people to visit your web destination, and do your selling from there. Viral media is supposed to entice people, not necessarily sell something to them.




Community

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Photo credit: Pavel Losevsky

At the heart of social media is community, and there are many ways that you can go about fostering a strong community presence around your web destination. At the very least, make sure you have a blog that gets updated more than once a month, and make sure that you always respond to comments left by your readers.

Beyond blogging there are a wealth of other alternatives. The most ambitious among them is setting up your own social network service using one of the freely available tools for doing so. A social network service will allow your users to set up user profiles, befriend one another (and you), share media files, discuss common interests in user forums, and take part in other community features together.

If your product is something that people can get passionate about, or even just feel the need to discuss, you may have the makings of a micro-MySpace. Among the tools that make it possible are:




Follow Your Trail

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Photo credit: Murat Baysan

It isn't enough to expect people to come directly to you with their praise or criticism. The blogosphere is a very big place, and if you want to keep some kind of control over how the public perceives your product or service, you are going to need to respond to what people have to say about it.

If somebody writes a positive review of your product, make a point of thanking them either by email, or even better in the comments section of their blog. Likewise, if a critic or customer has something negative to say about you or your service, be sure to respond constructively to their thoughts. A company that listens and enters into discussion with its evangelists and critics will at least win respect, and at best, a wider following.

Finding out who's saying what is as simple as running a series of searches using a blog search tool like Technorati or IceRocket using your product name. You can even subscribe to the RSS feed for your results and have the latest updates brought right to your desktop




Optimize Your Content

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Photo credit: Emin Ozkan

If you have a blog or a website make sure that you make it easy for people to find, scan and share your work with the utmost ease.

First and foremost, write great titles for your blog posts. The quality of your titles will determine whether your article is ever found, or chosen from a stream of alternatives by potential readers. Robin Good wrote a useful tutorial on what makes for an effective title on the web.

Also, make it easy for your reader to scan your content for points of interest. If you present them with endless, long paragraphs they are likely to leave your website without having read a thing. Robin Good shows you how in his article on information design for bloggers.

Finally, once your reader has enjoyed the content for themselves, make it easy for them to pass it along using the popular social bookmarking and social news sites. You can do this, for instance, by adding a Digg this or other social bookmakring button that will appear at the end of your article, and allow readers to instantly share your content.




Become an Expert

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Photo credit: Infomages

Casual social media users will not be given the same respect and kudos as those that have contributed content over time. If you take pains to build up a reputation for expertise in your niche area, this will finally result in your gaining the confidence of other members of your respective community - the best kind of marketing there is.

For example, if you are knowledgeable about a certain something that happens to be connected to your business, contribute content to open projects like Wikipedia or Yahoo Answers. Just remember that contributing content isn't the same as spamming links to your company website and doing little else besides. This is the surest way to get your content deleted by moderators.

However, if you include this information within context, having already contributed elsewhere within the community, it is much more likely to be deemed trustworthy and acceptable.

The same can be said for contributing to social news or social bookmarking sites, like Digg or de.licio.us - take the time to build up a reputation as a valuable source of news and links, and you will be given more leeway when it comes to promoting your own web content.




Aggregate Information

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Photo credit: Kheng Guan Toh

If you can effectively gather information from around the web and bring it together as a niche-targeted resource, you will already have a reason for people to visit your website that goes beyond simply buying your product or signing up to your service.

The most effective way to do this is by aggregating and publishing filtered news feeds using RSS. This gives you the opportunity to create a stream of news targeted precisely to your customer profile, which will in turn save that customer from having to chase around the web finding it all for themselves.

This process of creating a News Radar has been extensively covered by Robin Good, and is easier than it might sound. Then, when you have an aggregated stream of the latest niche news, you can easily publish it to your website using on the of simple RSS to HTML tools available.

Or if you prefer to aggregate media rather than just text alone, you can gather together web videos and podcasts for your users using the excellent Splashcast, recently reviewed on these very pages.




Engage With Your Customers

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Photo credit: Bora Ucak

Further to the previously mentioned option of creating your own social network service, there are many other opportunities for you to engage directly with your customers. From your own website you can do so through your own site-embedded chat room, visually enhanced voice messaging or at very least the comments section of your blog.

But remember, you shouldn't expect your potential customers to come flocking to you, at least not in the first instance. So it's just as important to go out an meet future customers on their own turf.

Research the blogs in your niche area using Technorati or IceRocket, and become an active member of their community, regularly leaving thoughtful comments to articles published on their pages.

Join or start groups on services like YouTube or Flickr, and consider creating user profiles on the major social networking services such as MySpace, Facebook and LinkedIn. Play an active part in extending your community by engaging with its potential members as people rather than prospects.




Break News

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Photo credit: Stephen Coburn

It's one thing to have a News Radar and another to cover hot news stories on your company blog. By using the networking tools mentioned so far - with a special emphasis on RSS and social network services - you have the rich potential to get wind of niche-targeted breaking news of real interest to your customers. Furthermore, if you are the first to cover a story, you will be linked to again and again by all that follow in your footsteps, bringing site visitors back to the source.

By subscribing to the latest press releases via services like PR News Wire, paying close attention to the RSS feeds you have set up for your custom News Radar, and doing plenty of good old-fashioned networking with others in your field, sooner or later you will land a piece of hot breaking news that will guarantee your website a lot of interest, and help to win you new leads in the process.




Build Identity

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Photo credit: Zlatko Kostic

Blogging is one great way of building up your online presence, but there are many more besides that will further consolidate your web-based identity, and in turn help you to promote your product or service. Among the other options you should consider if you want to extend your reach beyond the pages of your website are:

  • Create profiles on the major SNS services - it is not for no reason that political candidates through to recording artists have active profiles on MySpace and Facebook. The important thing is to commit to updating your profile and engaging with the community around you at least once a week if this is to prove useful
  • Tap into the networking opportunities of microblogging - Twitter and its younger sibling Jaiku are great ways to make contacts, learn the latest news and quickly and easily project your presence over the web. See my bloggers and beginners guides to Twitter for details
  • Create your own YouTube channel - tap into the millions of YouTube viewers by uploading or aggregating videos from around the web, gathered together in your own channel. See my guide o promoting your content through YouTube for more ideas
  • Go live using one of the several easy-to-use platforms for the delivery of live video, through which you can engage directly with your audience moment-by-moment, as our very own Robin Good does on RobinGood.TV




Arrange Events

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Photo credit: GeoPappas

Finally, why not bring your audience together either online or in the flesh?

The possibilities for creating online webinars, Skypecasts, or live text chat make it easy to create a one-off event online that could well prove to be a major pull for your potential customers, if you get your topic right.

But you don't have to draw the line at meeting online, when there are plentiful opportunities to take advantage of social media for arranging live, face-to-face gatherings. Consider putting together an unconference or barcamp - informal gatherings of like-minded people sharing their thoughts on a particular niche topic.

You can make use of a number of web-based tools to find - or indeed create - such events in your local area:


Social media doesn't get more social than being in the same room, and this is a great way to both win support for your cause and extend your existing network.




Conclusions

Social media marketing takes full advantage of the open, conversational, two-way nature of Web 2.0. Rather than attempting to win new customers - or retain existing ones - through interruptive advertising, branding and static press releases, the social media marketing approach is rooted in engagement.

Audiences are rapidly transforming into participants, and customers into members of communities. If you want to make an impact and stand out from the competition, it has never been more important to enter into a dialogue with your users, and engage with them on a number of levels.

From blogging and news aggregation to social networking and Twitter presence, if you can invest the time in social media, the rewards will become readily visible. Certainly, if you are running a business by yourself there are only going to be so many hours in the day that you can devote to social media marketing, but the incentives are even greater than they are for larger companies. Corporations can and do hire full time social media professionals to build their presence online - if you are working for yourself, the task is left to you.

The key thing is to enjoy it, to immerse yourself in the communities and information streams surrounding your product, service, organization or publication. Over time, if you have engaged with the broader web communities feeding into the lifeblood of your business, your efforts will be rewarded with customers that don't just want to buy your product, but to connect to it on a deeper, personal level.

Engaged customers make for loyal customers, and product evangelists alike. The real beauty of social media marketing, then, is that at some point, your audience starts to do the work for you.




Additional Resources

If you would like to read more about social media marketing, you might want to check out the following links:





Originally written by Michael Pick for Master New Media and originally published as: "Online Marketing Tools: 10 Ways To Promote Your Business With Social Media"

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RapidWeaver 3.6.0 Now Available

Friday, May 25th, 2007

Realmac Software today announced a compelling new version of RapidWeaver, its award-winning website creation application for Mac OS X. RapidWeaver 3.6 is full of exciting new features, such as a snippets ... via Surf-Bits

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Big Sky Podcast: Done

Thursday, May 24th, 2007

The " Big Sky Podcast" - also known as "Small Town, Long Streets" and hosted by Craig from MTPolitics.net - is now officially history. via Big Sky Blogs

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Do-It-Yourself Star Wars

Thursday, May 24th, 2007

"We see what's going on at Youtube"

So you couldn't make to Los Angeles for the overnight movie marathon of all six Star Wars films? Well, Marin-based Lucasfilm has another unique way to celebrate the 30th anniversary of the first film in the ... via FOXReno